Tubyo support

Email tubyoapp@gmail.com. Include your device model, iOS version, Tubyo version, the player mode and steps to reproduce the problem. Please do not send passwords, payment details or private viewing history.

Playback and Picture in Picture

Start the video, then use the Picture in Picture control. Availability can vary by the website and video. Website playback preserves the site’s available quality and subtitle controls. Playback preferences let you choose the Apple player for supported sources.

Your library and resume history

The library stores content and creators you choose to keep. Resume lists videos you have started or completed. These lists are stored on your device and can be managed in the app.

Subscriptions

All app features are free. A subscription removes Tubyo’s own ads. Restore purchases from the app’s subscription screen using the Apple Account used to purchase. Manage or cancel subscriptions in your iPhone or iPad Settings under your Apple Account and Subscriptions.

Apple: cancel a subscription · Request a refund from Apple

Parental sessions

A parental code protects leaving or extending a child session. When the session limit is reached, playback pauses and the child sees the session-end screen. Child mode has its own library and shows no Tubyo ads. To prevent leaving the app itself, use Apple’s Guided Access.